Information & Delivery

How to order - Buy on the website or email us at [email protected] with your order, name, address for delivery and we will send you a confirmation of the order and payment details. For all items except individual cards please add the postage costs by clicking on the box relevant to the number of the relevant items you have ordered.

How to pay - payment can be via PayPal (where you can pay by credit or debit card and a PayPal account is NOT required), cheque (in Euros, to be received before dispatch) or bank transfer (you will receive a confirmation email of your order with our bank details for transfer). Please use the reference of your order number on the invoice when transferring the funds. If paying by bank transfer please email us to say you have paid - when funds are received your item will be posted.

Click and collect - is available to local customers (collect from 12320 Conques) but is BY APPOINTMENT ONLY please - payment in cash is accepted for Click and Collect and once confirmed the exact address will be provided.  Collection is also possible from any event we are attending (see Events, Contact, Links section). Please pre-order at least 24 hours in advance. Click and collect customer will receive a 20% discount on cards and new book web site prices. Please email or telephone us with your order. 

                                                                                                                                                                                                                                                                                

Free Local Delivery - If you live in Postcode 12320, 12300, 12210 or Rodez / surrounding areas we can deliver to you free of charge by mutual arrangement. Payment in cash on delivery is accepted and customers will receive a 20% discount on cards and other non book items and do not need to pay delivery charges for books. Please email or telephone with your order

Postage (within France)                                                                                     

** please email if you would like delivery to somewhere other than France for a postage quotation as prices are unfortunately considerably higher**

INDIVIDUAL CARDS - (ie except packs of Christmas cards) are free of postage costs.                                                                    

ALL OTHER ITEMS -  please choose one of the postage boxes according to the number of items you have ordered. 

POSTAGE METHODS - Cards will be sent via La Poste using  'Ecopoli' post which usually takes 3-4 working days and is not recorded or tracked delivery. All other items will be sent via Mondial Relay - sent to a 'Point Relais' (collection point) which you can choose via the delivery company website.  If you would like a different postage service or for international postage prices please get in touch via [email protected] (you will need to pay the difference in price, sorry).

Cards can be hand written with your personal message and posted directly to an address of your choice if required at no extra cost. Please email us with your message and the name and address of the recipient.  All books can be gift wrapped free of charge if required and sent directly to a third party if requested.

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